We try very hard to make Nursery the most enjoyable and welcoming experience as possible. However, we know that sometimes things can go wrong! We actively seek feedback from all our families and like to know what we are doing well, as well as things we could improve on.

We pride ourselves on the connection we have with our families, and you are always welcome to come to speak to the Headteacher or any of the staff about your worries. We always prefer to discuss any concerns in person as this reduces misunderstandings to help provide the best resolution possible.

If you are at all concerned about your child, then in the first instance please speak to his or her key person as often things can be resolved more quickly this way. However, we do ask that you do this at the end of the session once all children have been dismissed so that we can ensure the safety of our pupils. 

If you are still concerned, then it is very important that you follow the Complaints and Resolution policy below to ensure that any complaint is properly addressed.

If you wish to make a formal complaint, then you can contact the following:

• Chair of Governors via: office@bowerdean.bucks.sch.uk

Full information can be found below: